Additionally due to the nature of our work we are not always able to respond to messages or calls. For this reason we request that you direct any urgent issues regarding risk/advice to other agencies as appropriate.
Below is a list of agencies you could contact – it might be an idea to share with a close friend or family member for support.
Children and Young People may find the below resource a helpful resource if they are struggling. The Young Minds crisis messenger service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.
The service aims to connect every texter to a trained volunteer in less than 5 minutes to provide support in a crisis. They will listen to you and help you think through how you’re feeling, and will aim to help you take the next steps towards feeling better.
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
You may be given a mobile number or email for your treating therapist but this is only to be used to cancel sessions or rearrange appointments as required.
It should not be used for emergency support and will not be answered out of hours.
It may also be some time before the clinician can answer during the working day due to other appointments therefore it should not be used in an emergency situation.
The clinician may also be on leave or on training and would not answer the telephone during such periods.
If you require intensive support then our service is not suited to your needs and we would recommend you see your GP to discuss the best care package for you via the NHS.
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